Remote Customer service Jobs · Executive Communication

Job listings

$145,000–$165,000/yr

  • Lead Hello Heart's strategic accounts with end-to-end ownership of client lifecycle for Fortune 500 clients, including adoption, retention, and growth.
  • Build C-Suite relationships, influence senior stakeholders, and present the Hello Heart value proposition.
  • Own renewals, revenue retention, and growth while using AI tools to improve productivity and workflows.

Hello Heart is an AI company focused exclusively on heart health, building a platform that predicts and prevents cardiac events before they happen. They serve over 80% of large U.S. health plans and hundreds of employers, with a positive, diverse, and supportive culture.

$127,660–$167,112/yr
US 12w maternity 12w paternity

  • Manage a portfolio of complex enterprise clients, driving retention, upsell, and NPS targets while building trusted advisor relationships.
  • Develop and execute client strategies, retention and upsell plans, and recurring business reviews to demonstrate value and ROI.
  • Partner cross-functionally with marketing and internal teams to improve member engagement and mitigate churn risk.

Included Health is a healthcare company delivering integrated virtual care and navigation, offering members care guidance, advocacy, and personalized virtual and in-person care. It is a remote-first organization on a mission to raise the standard of healthcare for everyone, breaking down barriers to high-quality care.

$90,000–$115,000/yr
US Unlimited PTO

  • Own onboarding and rollout across dealerships and multi-rooftop groups, coordinating integrations, training, and launch.
  • Drive adoption by connecting product usage to measurable dealership outcomes and building trusted leadership relationships.
  • Manage risk, run check-ins, and identify retention and expansion opportunities.

AgentDynamics builds AI agents for automotive retail, integrating with CRM and DMS platforms to automate sales and service workflows. We've expanded from a single dealership to multi-rooftop dealer groups in under a year, with a high-ownership culture and significant autonomy.

$64,953–$75,778/yr
Canada 5w PTO

  • Drive measurable value realization within the first 90 days post-sale and own renewal and expansion strategy for your portfolio.
  • Develop multi-threaded relationships across decision-makers and create structured success plans tied to customer KPIs.
  • Proactively identify churn indicators through behavioral data and develop structured save plans with clear ROI articulation.

Karbon is the global leader in AI-powered practice management software for accounting firms, providing an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently. They are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List.

  • Act as the strategic post-sale leader for a portfolio of healthcare accounts, building trusted relationships and aligning stakeholders on measurable outcomes.
  • Lead large-scale client initiatives end-to-end, managing timelines, escalations, and cross-functional collaboration to drive successful implementation.
  • Analyze customer workflows to identify inefficiencies and implement process improvements that maximize value and ensure long-term adoption.

Medallion is a healthcare technology company that provides a provider operations platform to automate licensing, credentialing, payer enrollment, and compliance monitoring for healthcare organizations. With over 400 employees and recognized as a top workplace, Medallion is backed by $130M in funding and is one of the fastest-growing startups in the industry.

US Unlimited PTO

  • Own a portfolio of Enterprise and Strategic accounts end-to-end — from onboarding through renewal — with full accountability for retention and net revenue expansion
  • Design and run tailored rollout and enablement programs that get large organizations to value fast and build internal momentum for broader adoption
  • Lead QBRs and EBRs that connect Scribe's impact to the metrics executives care about, and use those conversations to surface expansion opportunities

Scribe provides a Specialized Intelligence platform that captures how work happens and turns it into a living asset for teams and AI agents. Founded in 2019, the company has grown to 7 million users across 600,000 businesses, is valued at over $1 billion, and has been named a LinkedIn Top Startup.